911 Real Results

Arbor is known for responsive, practical problem-solving for our clients.  Examples below include real results and client satisfaction.

Major Discrimination

Charges Threatened

$20 Billion Healthcare Enterprise

Turnaround of Contentious Audit Situation

Problem

Arbor was called in after the OFCCP Desk Audit materials were submitted. Based on additional Agency requests, it appeared the audit was going to result in threats of major violations, charges of discrimination in the selection process; disability discrimination; and steering claims. 

The data was several years old at this point and the Agency was entrenched in its position that the organization was acting improperly.

Solution

The Arbor Team started the project by accurately reconstructing the data, especially the voluminous applicant flow data, which included Evergreen positions; parent-child requisitions; inconclusive disposition codes and data from two different applicant tracking systems. 

During this time, the OFCCP sent numerous additional data requests; conducted several visits on-site and interviewed scores of employees and managers. 

Arbor supported the client at every step, readying personnel for interviews, and preparing multiple, complex data responses, ensuring consistency and accuracy.

Result

After nearly two years of Arbor refuting the OFCCP’s claims point by point, submission by submission, the audit was closed with only minor technical violations, with none of the initially threatened discriminatory or potential charges.  Perhaps equally important, no negative publicity or litigation has resulted for this major employer.

Construction Audit

Support

Multi-state Construction Company

Positive Audit Results and Compliance Implementation

Problem

Arbor was called in after a notice of audit was received. The OFCCP already had been on-site, gathering data and information. 

The organization was unaware of its compliance requirements under federal contracting construction regulations, so not all processes or procedures were in place.

Solution

Arbor’s SWAT team quickly responded to put as many necessary compliance items in place, including affirmative action documentation, before the next OFCCP on-site visit.  Arbor coached HR and managers on obligations and audit preparations

Arbor was present onsite at the entrance conference, corporate review meetings, management interviews, remote construction site visits, and the exit conference – protecting the client’s interests at every turn.

Result

OFCCP alleged 13 violations.  Most were not true regulatory violations – they appeared to be OFCCP’s wish list for how construction contractors should comply, not how they must comply. The negotiation process was tense and eventually involved the OFCCP District Director, but Arbor prevailed on behalf of the client, eventually negotiating the results down to three violations, from the original 13. 

Company management was thrilled with the outcome and understood that Arbor saved them from an unfair and tremendously burdensome implementation and reporting workload.